Wednesday 29 October 2014

You Snooze, You Lose!





How many times did you hit the snooze button this morning? When you finally got our of bed were you feeling groggy and in need of a serious caffeine fix? Is that really how you want to start your day? The snooze button is not your friend.

“The temptation to hit the snooze button for an extra 5 minutes sleep can be overwhelming. By changing your habits and getting up and out of bed straight away you will wake up feeling fresher and ready to start the day.” said Managing Director Glen Lowes.    

Complete One share 4 tips to get you going bright and early; .


1/ Keep your alarm across the room


If your phone or alarm clock is next to your pillow then you're more likely to hit snooze. By having it out of reach, forcing yourself to get out of bed to put the alarm off the chance of getting up first time is much higher.


2/ Let there be light


To get a good nights sleep make sure you have no distractions, no TV or iPad, the room should be in absolute darkness. When you wake up you want the opposite, open your curtains and let the light shine through.


3/ Start with a shower


It might sound obvious but there are chemical reasons too. When you shower your brain releases the neurochemical dopamine, allowing you to start the day in a happier more relaxed state.


4/ Find your passion


Getting out of bed in the morning, especially in winter, is made 10 times easier if you have a passion. If it's not your career then find projects and goals so you wake up with exuberance.

Saturday 11 October 2014

Want To Be Good At Sales? Let Complete One Show You How!




What Makes A Good Sales Person?

A study published in psychological science shows that extroverts and introverts overall get the same results. It is the people who are able to adapt to the situation and individual customers who perform greatest. Picking up on behavioural cues from potential customers is what has the biggest effect on whether a sale is made or not.

Complete One have compiled a list of what we believe are the key traits of successful sales people.


1.Assertiveness

Take control, by being assertive it allows you to move a sales situation forward without offending or frustrating the customer. Think of it as being located halfway between passivity and aggressiveness.




2. Empathy


Adapting your behaviour to the customer's moods and emotions. The first step in being able to empathise is listening and observing, recognising their mood allows you to adapt your pitch to generate the best result. You must be able to relax and relate and put the customer at ease.


3. Problem Solving

There are an abundance of problem makers, what every successful sales person needs to learn is problem solving. Creating new ways to satisfy the customer's needs, both financial (the ROI of your offering) and emotional–such as the customer's need to be convinced that your and your firm are reputable and reliable.


4. Positive Attitude
A positive attitude is quite possible the most important skill to be learned or trait possessed that can make the difference. Optimism helps you maintain a sense of balance when things go awry.


Learning and implementing the 4 traits identified above can turn anyone into a successful sales person. It is a common misconception that the best sales people are loud, outgoing and extroverted. I know from my own personal experience that anyone can become great at sales, it's not built into your DNA, while some people might have natural ability it is also something that can be learned” said Glen Lowes MD at Complete One

Thursday 2 October 2014

Complete One MD Reflects On The Year So Far





Now in the last Financial Quarter, Managing Director Glen Lowes reflects on what has been an incredible year so far. 

Within the last 3 months we have acquired a new client to our portfolio and expanded into a new city, opening an office in Scotland's Capital City, Edinburgh, in June.  The last Financial Quarter is set to been the most lucrative part of the year and I am anticipating an exciting end to 2014.


We had massive success with our Telecoms client in the first half of the year which gave us the foundations and platform for growth and the opportunity to expand into Scotland, our expansion being led by Complete One business partner Kirsty Pennal. I wanted to take Complete One to the next level and when we had the opportunity to work with a large client in the finance sector, It seemed like a perfect fit.  After only 8 weeks working on our new campaign, our offices in both Newcastle and Edinburgh have already started seeing the rewards for the hard work and effort that goes into launching a new campaign.


Our goals for the the end of 2014 / early 2015 is to expand Complete One into 2 new cities in the UK, once achieved this will see growth of 400% in only 6 months.

Our new partnership led us into promotional events marketing, representing our clients in major events and venues throughout England and Scotland. Events marketing is the most rapidly expanding form of marketing, it's everywhere you look and has become a part of everyday life. Due to our early success representing our newest client we are looking to expand our client portfolio further before the end of the year.  

2015 is set to be Complete One's biggest year to date, we are looking forward to seeing who our next success stories and future business partners will be, assisting with our growth and expansion throughout the UK.