Complete One Reflect On A Successful Year

At Complete One we have been reflecting on the success we experienced over the last twelve months. The first half of 2012 we very much concentrated on laying the foundations. We began 2013 with one office in Newcastle then saw our business double in size with our expansion into Glasgow, Scotland this Summer with Karl Whittam overseeing our new project.  As our business began to expand so did our client portfolio simultaneously. We acquired a new client within the Finance sector which was a great coo as they have been voted the finance provider of the year for the past 4 years.


In October, Harley Woolf became our second success story of 2013 completing the Business Development Programme . Having Harley in a position to oversee his own project provided us with the opportunity to add to our ever growing client portfolio. In early November we acquired one of Europe's newest Online Film & Media companies. They are currently injecting millions of pounds into marketing their product and service to massively increase their brand awareness in the UK. Having previously completed a hugely successful marketing campaign for one of Europe's leaders in this sector, earlier in the year, Complete One were selected to run their sales campaign in the North East.


In statistical terms 2013 has been a tremendous year;


* We've doubled our business in size and saw a 300% growth in the number of people working with Complete One.


* 10,000 customers have been acquired for our clients


* Our turnover was £250,000


This year we travelled a lot, visiting Barcelona, Dublin, London and Waterford, setting up new networking partnerships and establishing new client relationships.



“Going into 2013 I couldn't have predicted the ups and downs that I would have experienced as a business owner. I feel that I am ending the year much more experienced and stronger. The last Financial Quarter saw tremendous growth for Complete One and I am excited to build on that growth in 2014.” ~ Managing Director Glen Lowes

Complete One Attend The International Sales Rally

This past weekend Managing Director Glen Lowes, along with business partners Harley Woolf, Sabina Sandstrom and Kirsty Pennal flew out to Barcelona to attend the International Sales Rally. The trip was extremely beneficial, providing our lucky competition winners, Kirsty and Sabina, with the opportunity to meet and hear from some of the most inspirational and successful people in our industry. We've now started making plans to visit Milan in the first quarter of next year based on the success of this trip.


While the main purpose was to attend the International Sales Rally we were able to visit some of the amazing sights that Barcelona has to offer on our down time, as pictured below.

Having the opportunity to network with some of our business partners abroad we have established links to bring a new client to our Newcastle office and we are due to start trading early next year. It's a really exciting time for everyone involved with Complete One as our client portfolio grows so does the opportunity for expansion.



“ Having the chance to attend the International Sales Rally further confirmed for me how amazing this business is and how it changes peoples lives. Getting to see some individuals picking up awards and hearing from some great speakers made a massive impact on me personally and I am extremely satisfied with our decision to run the competition which allowed Kirsty and Sabina to share the experience.” ~ Managing Director Glen Lowes

Complete One Applicants: No Degree? No Problem!

Following the recent announcement that 47% of Graduates are working in jobs not related to their Degree, At Complete One we looked at it from the point of view of individuals entering the job market with no Degree or experience. We believe that companies are losing out on extremely talented individuals because they are over looked for not having the required Degree or experience. Many businesses wont even consider applicants without a Degree, whereas at Complete One we aren't prejudice.


“I believe that there are a lot of extremely talented individuals working with Complete One who wouldn't have even been considered by other businesses.  In my experience, those individuals usually compensate for their lack of experience by bringing a great enthusiasm and passion which has seen many of them blossom into key players in our offices.” ~ Managing Director Glen Lowes



With the New Year right around the corner, a time where many are considering their options and are looking to change careers, we are excited to have the opportunity to find the next wave of talented individuals to help take our business forward and hit our expansion plans for 2014.

Complete One At The Rainbow Valley Charity Ball

Managing Director Glen Lowes attended the annual Rainbow Valley Charity Ball, at the Thistle Hotel in Glasgow, on Saturday November 16^th . Rainbow Valley was inspired by the vision of Johanna MacVicar, who in 1994, at age 16 years was diagnosed with Leukaemia. After an 11 year battle, Johanna sadly lost her fight against the illness. Johanna’s mother, Angela, together with family & friends created the charitable organisation Rainbow Valley, to bring Johanna’s dream to fruition. The goal for Rainbow Valley is to raise £1 million over the next two years to allow for the construction of the Rainbow Valley facility, which will benefit everyone affected by cancer.

“Having the opportunity to attend the ball and to see all the great work that Rainbow Valley have done so far has made me really appreciate how extremely fortunate I am for all that I have, both personally and professionally” Glen Lowes, Managing Director.

Below is the link to the Rainbow Valley website where you can find out more information on the charity and how you can help them achieve their goal of raising £1m by 2015.

http://www.rainbowvalley.org.uk/

Complete One Add To Our Client Portfolio

Complete One are excited to announce we have began working with a new client in our Newcastle office. They are part of the world’s third largest e-commerce company and their goal is to become Europe’s best way of experiencing high quality entertainment directly on your computer, Smart TV, tablet or game console where you will find everything from Hollywood blockbusters to indie films to old classics!. They launched their service in the UK in September. Coming into an extremely competitive market they believe they can be “a game changer”. They are currently in the middle of a multi million pound marketing campaign with TV advertisements running at prime time. In order to establish themselves in the UK they have turned to Complete One to help create massive exposure of their services in turn acquiring new customers and increasing their market share in the North East.


Having previously conducted marketing campaigns on behalf of the UK's leading provider in this sector, earlier this year, we are confident that we can use the experience gained throughout those marketing campaigns to ensure that we hit the ground running with our new client.


“I feel that we've come on board at the perfect time. I am confident that our marketing and sales campaigns will be able to gain tremendous momentum from their huge advertising campaign. They are a great client to work with and they have huge goals, similar to Complete One. I am excited to add them to our portfolio and I feel this acquisition could be the launch pad to our massive growth in 2014.” ~ Managing Director Glen Lowes  

Complete One's Thoughts On "The Happiness Advantage"

At Complete One we pride ourselves on being able to offer a fun and lively work environment. The type of industry we are in means it is crucial that everyone we work with is positive and happy and can fulfil their full potential each day ensuring that we get the best results for our clients. A genuine smile goes a long way when interacting with customers and having someone enthusiastically promoting the products and services of our clients is exactly what we need. For that reason we put a lot of emphasis on creating a “feel good factor” in our offices. 

"I very much believe in the philosophy that if someone is happy then they will perform better, it's only natural. While meeting targets and ensuring our clients are satisfied with the service we provide is my main concern as a business owner, I like to think that everyone that works with Complete One appreciate the effort myself and my business partners put in to make our business a nurturing and welcoming working environment ensuring their individual happiness in turn allowing them to prosper both personally and professionally helping Complete One to achieve the massive expansion goals we have.” ~ Managing Director Glen Lowes.

Complete One's Latest Success Story: Harley Woolf

I grew up in a small town on the outskirts of Leeds. From a young age I had a business mind and always dreamed of being my own boss. I put my business acumen into action while at school when I set up a tuck shop hoping this would put me on track to make my millions. Unfortunately the tuck shop didn't set me up to be the next Richard Branson. Turning towards a more realistic career prospect, at the age of 16 I decided to take a job in retail in the hope of progressing through the company and work my way up the corporate ladder.


After a year and a half of working in a retail environment, having not been provided with any progression opportunities I decided that my career wasn't moving as quickly as I would have liked and so I decided to move up North, eventually settling in Newcastle. I started working with Complete One in September 2012. I quickly realised that this was the perfect company to help me achieve my big goals. People were given the opportunity to develop based on individual effort and merit rather than length of service.  Just over a year later, In October 2013, I completed the 4 stage Business Development Programme.  Looking back, I realise how far I have come in such a short time especially given the fact that I had little experience within Marketing or Sales.  I was able to transfer the skills I had acquired when working in retail and at just 20 years old I had managed, with an incredible work ethic and student mentality, to be in a position to oversee my own project.


My goal for 2013 is to head up my own campaign in Newcastle, gaining experience in Campaign Management. In the future I would like to expand into America. I have big goals and I am confident that I will achieve them thanks to the incredible group of people I work with at Complete One.

Growth at Complete One

Since our expansion into Glasgow only 10 weeks ago, we have tripled in size. We have surpassed initial expectations, acquiring over 1000 new customers for our client within the financial services sector. With Christmas right around the corner, it is expected to be our busiest time of the year. We can't grow quick enough! We want to grow our office in Glasgow and our goal is to expand our financial services division into 4 more locations throughout the UK in 2014.

How well we've been performing as a company both in Glasgow and Newcastle was recognised by Managing Director Glen Lowes being asked to be a guest speaker at the National Sales conference that was held in Glasgow last month, as pictured below.

  

Our Managing Director, Glen Lowes, had the opportunity to impart some of his knowledge onto individuals keen to hear his success story.  

Coming to the end of 2013 we want to ensure the last Financial Quarter of the year is our most successful one.  One of the rising starts in our Newcastle office, Harley Woolf, is currently in the second week of his push to hit his targets in order to complete our Business Development Programme.  Having hit his goals in the first week, setting a new individual and crew record,   We are confident Harley will hit the target again this week.  Watch this space!

Complete One Visit Ireland

We've  just returned from our first company trip overseas. Managing Director Glen Lowes was accompanied by two of the top performers in our Newcastle office, Harley Woolf and Kirsty Pennal as picture on the plane journey below: 

The purpose of the trip was to view office space for our planned expansion into Ireland in early 2014. It also provided the opportunity to test a new client which we are planning to bring to our flagship office in Newcastle later this year.  The trip wasn't all business, we had the opportunity to visit some of Ireland's most famous tourist attractions such as The Dublin Museum, Temple Bar and obviously a trip to Dublin wouldn't be complete without a visit to the famous Guinness factory. MD Glen Lowes is pictured below with one of our Irish business partners.

  

The trip was very successful and we are very excited about the prospect of expanding into Ireland.  The move will mean Complete One will have offices in 3 countries, with 4 offices in total, meaning we will achieve a 400% growth in just 6 months.

Watch this space for future developments.....

Upcoming Events At Complete One

We have a business trip planned for 13-16th September for Managing Director Glen Lowes and 2 of our top performers to go to Dublin. The purpose of the trip is to participate in a conference and networking events that's been set up by our business partners in Ireland. While attending the conference the trip is also an opportunity to look at the prospect of expanding our business into Dublin next year as well as trialing a new client which we are looking at bringing to Newcastle before the end of 2013.

It's competition time again! We've organised a paint-balling event in Glasgow on October 13^th. We will be competing against our business partners in Dundee and Glasgow. Paint-balling always brings out people's competitive nature and we're excited to see if our guys can fly the flag for Newcastle and be victorious on the day. Paint-balling was an obvious choice because as is the case in business, to succeed it requires team work. As much as it is a competition the day is a team building exercise as it will also provide an opportunity to network with some of the top people in our industry at the moment.  

The Growth Begins

Due to the incredible success we experienced in the first 6 months of the year , exceeding company and client expectations, we have seen our flagship office in Newcastle grow as well as our client portfolio expand.  We've recently acquired one of the UK's largest Tele-communications providers. Having just branched into the Digital TV market they want Complete One to help increase their market share in the North East. The growth we have undergone and the industry giants we are working with is the reason we have been able to take the exciting steps of expanding our business into Scotland. We will be launching our new office, in Glasgow, within the next week. We chose to open in Glasgow for 2 reasons: 1) It is the largest city in Scotland and the third largest in the UK, therefore it provides great opportunity for recruitment 2) The volume of people make it a great city for customer acquisition as well as exposing our clients products and services to a large audience, in turn massively raising brand awareness.  It's a huge accomplishment for everyone involved with Complete One and something we have worked towards for the last 6 months. In Glasgow we will be expanding our business into Events Based marketing campaigns. Specialising in Events/In-store promotions on behalf of our client. No matter the city or the client, our business model is easily adaptable to any place or product and that is why our form of sales and marketing is highly desirable and one of the reasons why more and more companies are turning to outsourcing the promotion and sales of their product.

Expanding into Glasgow sets the wheels in motion for our expansion plans for the rest of the year. Within the next 6 months the goal is to double our organisation in size. To double the size of a company in 6 months within the current economic climate may seem unrealistic to some, however because of the incredible people we work with and the amazing client portfolio we have the potential for personal and professional growth are limitless.     

Why Outsourcing Is Good For Your Business

With the U.K. economy going from bad to worse, recently entering into a triple dip recession, many large corporations are looking for ways to slash their budgets while maintaining high levels of productivity. Most companies are now understandably cautious about spending large sums on traditional media and print methods of advertising and are therefore turning to companies like Complete One to conduct the sales & marketing of their products through tried and tested, cost effective methods. Outsourcing in laymen’s terms basically means handing over the reigns to a firm specialising in marketing & sales rather than keeping the project in house.

In business terms outsourcing is described as the contracting out of an internal business process to a third party organization. The practice of contracting out a business process rather than staffing it internally is a common feature in the modern economy. Often the tasks that are outsourced could be performed by the company itself, but in many cases there are financial advantages that come from outsourcing. Outsourcing can offer greater budget flexibility and control. Outsourcing lets organizations pay for only the services they need, when they need them. It also reduces the need to hire and train specialized staff, brings in fresh engineering expertise, and reduces capital and operating expenses.

We can break down outsourcing strategies into three broad categories that meet different goals:

• Efficiency – the first step in an outsourcing strategy is to achieve cost savings, typically through process efficiencies.
• Enhancement – once cost savings have been realized the next stage is to achieve operational improvements related to business objectives such compliance and meeting availability expectations
• Transformation – business transformation is the end goal for an outsourcing strategy, where an outsourcing relationship is used to drive business performance improvements

With the economy continuing into a downward spiral, with no signs of coming out of recession any time soon we expect the number of companies turning to outsourcing to rise. It's no coincidence that Direct Sales has been the fastest growing industry in the world for the last 3 years. It's a recession proof industry that's going from strength to strength and here at Complete One we're excited to be a part of that. Our personalised approach and tailor made marketing strategies have made our business model highly attractive for many blue chip corporations which is why we have an ever growing client portfolio.

Our New Client & Summer Opportunities at Complete One

We are really excited to have just acquired a new client to add to our already prestigious portfolio. Our new client, who are Europe's leading Film subscription service, LOVEFiLM, are going to play a huge part in Complete One achieving our huge goals in 2013 and beyond. They want Complete One to be one of their primary sources for acquiring new customers in 2013. With this new campaign comes tremendous growth opportunities for everyone involved with Complete One as they look to Increase market share and expand representation all throughout the U.K. Our tailor made marketing strategies are what makes Complete One unique in our approach to customer acquisition. By using a more personalised approach, greeting customers with a smile and a handshake, is what gives us the edge over our competitors and makes our business model attractive to many blue chip clients.

Our goal is to quadrupole the size of our organisation in 2013 by expanding into Carlisle, Glasgow and Middlesbrough. Over the Summer months our sole focus is to triple the size of our Flagship office in Newcastle to ensure it's in a strong position before expanding throughout the U.K. as we will be bringing some of our existing team members with us to help launch our new offices. Summer, which is traditionally the busiest time for recruitment, is the perfect time to put the wheels into motion for our expansion plans. Summer is unique as there are several types of people applying for jobs.  It's the time of the year where Students are looking to gain some experience and have fun for 3 months and also where Graduates are looking to integrate themselves into the Business world.  There are also individuals looking for a career change and at Complete One our business model allows us to be able to accommodate everyone. In 3 short months, between college/university breaking up for the Summer, we are able to provide individuals with key skills for business success that would usually take 5 years to have the chance to learn in other organisations. For Graduates just starting out, it can be a daunting prospect applying for jobs in the current economic climate where there aren't a lot of opportunities for Graduates.

At Complete One our Business Development Programme is a perfect fit for Graduates looking to put the skills they learned studying into practice. At Complete One we don't ask for specific qualifications or years experience within our industry.  It's no coincidence that Direct Sales has been the fastest growing industry in the world for the last 3 years, it's recession proof and can offer tremendous opportunities for individuals serious about their career.  

“In order to continue our success we need to find and nurture the next wave of talented individuals who can help take our business forward” ~ Managing Director at Complete One, Glen Lowes.

If you think Complete One could be the company for you, visit our website www.completeone.co.uk and send your C.V. today.  

Why Choose Complete One?

It's that time of year where Graduates and school leavers are beginning to enter the job market. In the current economic climate, with the UK recently entering a triple dip recession, It's an extremely tough and competitive time to begin a career.  It's a catch 22 for individuals just starting out as for many hiring companies, you need experience, however you need a job to gain the experience necessary. At Complete One we believe that everyone deserves the same opportunity to attain success regardless of experience or qualifications and that's why we have a non-seniority business model. Whether you are a Graduate or simply just looking to get your foot in the door Complete One could be the perfect fit for you.

At Complete One we have our own Business Development Programme. It's a 6 to 12 month programme.  The participants learn all aspects of Business Management including: Team building, Public speaking, Recruitment, Administration, Client relations and Campaign Management. 

Although we are a relatively young company our current client portfolio consist of Blue Chip corporations with in the Beauty & Cosmetics, Charity, Film & Media, Home Security and Tele-communications sectors. Our clients are looking to increase representation through the UK and this provides us with the opportunity to expand our business and to provide the people we work with the opportunity of travel and development.

If you're looking to get your foot in the door and are willing to put in the hard work and determination it takes to be a success, apply to work with Complete One today.

Who are Complete One?

Complete One are a newly established customer acquisition organisation based in the heart of Newcastle City Centre. We were formed in response to the increasing market trend of outsourcing. In the current economic climate, with the U.K. having just entered a triple dip recession, more and more companies are exploring every avenue possible to reduce costs while maintaining complete productivity. By outsourcing their Sales and Marketing campaigns to companies like ours it provides them with the opportunity to cut costs and turn their focus onto other important issues in-house. At Complete One our direct approach to Marketing, greeting potential customers with a smile and a hand shake, provides a personal touch and that is what gives us the edge over our competitors.


At Complete One we believe in tailoring our services to create a personalised approach for all of our clients. Our success is built upon our standards of leading by example at all times and making a hand for our clients as we would for ourselves. We are an ambitious company who go the extra mile to ensure all needs of customers are met. We aim to provide both our clients and customers with the highest standards and service by offering a full service approach to direct marketing. Our goal for 2013 is to build upon the success we experienced last year by expanding throughout the UK into Carlisle, Glasgow and Middlesbrough by the end of the second Financial Quarter.


We're a young company with big goals and we are continuously searching for talented individuals to work with our Sales and Marketing campaigns to help grow our organisation and meet our target of expanding our business throughout the U.K. We want to establish Complete One as one of the most effective direct sales organisations in the U.K. 2012 exceeded client and company goals and we are determined to build upon that success in 2013.