Complete One offers ‘foot in the door’ opportunity for graduates

Newcastle-based customer acquisition specialists and experts in dealing with people, Complete One has experience working with graduates and they believe that their business development opportunities provides a foot in the door for graduates. 

For graduates, the hard work that they have invested into their time at university is about to be put to the test as they attempt to integrate themselves into the business world. Many graduates will struggle with the catch 22 of not having practical hands-on experience, and could be overlooked for many roles.

Events promotions firm Complete One appreciate the fresh ambition and enthusiasm that graduates can bring to a business and they aren’t concerned by the lack of practical experience. At Complete One they don’t pre-judge on experience. They believe that as long as someone possesses a strong work ethic, self-motivation and good student mentality, they are able to provide them with all the necessary skills and knowledge to prosper in the sales and marketing industry. 

A 2015 report by the Chartered Institute of Personnel and Development showed that 58.8% of graduates are in jobs deemed to be non-graduate roles. At Complete One they believe that their business development opportunities are the perfect fit for ambitious and talented graduates to develop both personally and professionally and prepare for future success. 

As supporters of entrepreneurship, Complete One offers a foot in the door for graduates with their business development opportunities. The firm works with a diverse group of people and has a proven track record for developing young professionals into successful businessmen and women. They offer ambitious individuals - with an entrepreneurial mind-set and good business acumen - the opportunity to learn all about the internal workings of their business through workshops, seminars and tutorials as well as one-on-one coaching and mentoring sessions. They teach all aspects of campaign management, client relations, motivational and public speaking, marketing and sales strategies, events management / coordination, leadership and sales / promotions. They offer a stress-free environment for individuals to practice what they have learned in a pressure-free environment, allowing them to hone their skills and learn from mistakes. 

At Complete One they pride themselves on offering a unique working environment where they assist and encourage individuals to reach their full potential and achieve their goals. They operate an open door policy, allowing their contractors regular access to the management team. Complete One is a hugely ambitious firm, with big goals for 2016. Having previously extended their market reach into Edinburgh and Sheffield, this year the firm is looking to further extend their market reach in the UK and is planning to start the ball rolling on a potential launch into the international market.  As the firm looks to expand they have tremendous opportunities for their entrepreneurs to take their business forward.

Complete One is a young, ambitious and dynamic outsourced sales and marketing company, specialising in customer acquisition through in-person promotions. In a world of ever advancing technologies, the firm offers clients something that is often lacking in today's impersonal digital world, the personal touch. The firm believes it is their direct and personalised approach that has been the catalyst for their success. Since they launched in 2012, the firm has worked with many graduates and have a proven track record for developing budding entrepreneurs into successful businessmen and women.  

MUST READ: Complete One Offer Advice on Finding the Ideal Business Mentor

Most of the world’s most successful entrepreneurs got to where they are with the help of a great mentor. Complete One outline the five qualities a quality mentor must have. 

Entrepreneurship can be a lonely career choice and many new to entrepreneurship believe that asking for help is a sign of inexperience or weakness. Complete One, a leading sales and event marketing firm are keen to disprove this way of thinking and believe that finding the right help and support is an important process if an entrepreneurs stands any chance of achieving success in today’s highly competitive marketplace.

The firm believe that almost all successful entrepreneurs and small businesses owners if asked will name at least one mentor that helped them on their way. No matter how prepared an entrepreneur may think they are business always throws up a few unforeseen challenges along the way. Mentors can offer entrepreneurs advice on how to handle these challenges based on real world experiences and provide proof that these challenges can be overcome. Mentors are also great motivators as they can use their own successes to drive an entrepreneur forward and highlight what is possible in terms of achievement.

Complete One believes that if an entrepreneur is to achieve success then it is important to find the right mentor who can offer them the right support and relevant advice. To help entrepreneurs identify the best mentor for their business the firm has shared what they believe to be the 5 most important qualities an entrepreneur should look for.

Support not Praise

Everyone likes a bit of an ego boost now and then, however being showered by praise doesn’t help an entrepreneur to grow or improve. Constructive criticism is an important part of development and helps entrepreneurs to identify any weaknesses in their skill-set or knowledge.

Honest Appraisals

Good mentors are experts at telling it like it is and having those conversations that others may find difficult. The feedback given by a mentor should not come as a surprise to an entrepreneur, as they should be willing to actively communicate with them in order to ensure they are staying on the right track.

Take it on the Chin

Being able to withstand honest feedback is key if an entrepreneur is to really get on board with mentorship, it’s in their best interests and the interest of their business to be able to take advice on the chin and understand that however hard to hear, it is coming from a good place.

Empathy

A great mentor will be empathetic towards their mentee, as after all they themselves have been in exactly the same position. In order to fully take on a mentors advice, trust must be built therefore building a positive relationship is key to effective mentorship.

Admiration

A mentor should be someone an entrepreneur admires and wants to emulate. Entrepreneurs should avoid trying to gain mentorship from someone just because of their name or reputation, instead they should focus on networking and meeting with those who have achieved what they would like to achieve and have the wisdom to help them succeed.

Complete One is a sales and event marketing firm based in Newcastle that help businesses reconnect with their target audience in order to increase sales and improve customer relationships. The firm have helped a great deal of sales and marketing entrepreneurs excel through their development programme which offers core mentoring opportunities to those looking to start their own firms. Managing Director Glen Lowes believe this is what sets Complete One apart and believes that it is their commitment to development and support that has helped the firm grow and gain considerable traction within the industry.

Complete One investigates how your morning coffee could be affecting your success

After more than a decade of rapid growth, the UK-branded coffee shop market is defying all previous expectations as coffee wins the hearts and wallets of consumers. Complete One investigates the effects coffee can have on a business.

There appears to be no end to the café culture trend which began more than a decade ago, with coffee achieving a current growth rate 7 to 8 times that of the British economy, giving it a net worth of 6.2 billion pounds.

Complete One look at the pros and cons of caffeine goods. Starting with the positives: most people start drinking caffeine because it makes them feel more alert and improves their mood.  In the short term, many studies show that caffeine improves cognitive task performance, which is the reason many people use it as a tool to aid concentration and boost productivity in the work place.



On the other hand, research has unearthed some information that may influence an individual’s exposure to the nation’s favourite hot drink.  Drinking caffeine triggers the release of adrenaline.  When caffeine puts a person’s brain and body into a hyper-aroused state, their emotions get overrun, and their ability to deal with an irate customer or an important client meeting will be at the mercy of an emotional rather than rational response.  Reports found irritability and anxiety are the most commonly seen emotional effects of caffeine.



Furthermore, it was found that it had a six-hour half-life, which means it takes a full twenty-four hours to work its way out of our system. If a person has a cup of coffee at 8 a.m., they would still have 25 percent of the caffeine in their body at 8 p.m. Any caffeine-based drink in the afternoon will still be at 50 percent strength by bedtime. Any amount of caffeine in a person’s bloodstream - with the negative effects increasing with the dose - makes it harder to fall asleep.  Want to quit? It’s not that easy; like any stimulant, caffeine is physiologically and psychologically addictive. If a person chooses to lower their caffeine intake, they should do so slowly under the guidance of a qualified medical professional.  Caffeine withdrawal causes headache, fatigue, sleepiness and difficulty concentrating.



Complete One look at alternative ways to boost cognitive task performance.



Fill a glass with water - Dehydration can cause lack of energy and fatigue, so boosting energy levels can be as simple as drinking more water instead of fuelling up on caffeinated beverages.



Try burst training – “The most efficient way to increase cardiovascular strength, brain health, and energy is through interval training,” writes Bowden in ‘The Most Effective Ways to Boost Your Energy’. "After just 10 minutes of interval training, you should have enough energy to blast through your day." Everyone has to fit in ten minutes of some exercise in the day.



Complete One specialise in below line customer acquisition. Their expertise lies in increasing market share and raising brand awareness for their client portfolio, through face to face promotional marketing/sales campaigns at high profile events and venues throughout the North East and Scotland. In a world of ever-advancing technologies, they offer their clients more personalised marketing strategies. Their tailor-made marketing strategies, developed by identifying each client’s USP, allows them to create the perfect campaign, for maximum impact for any client within any industry. They provide both their clients and customers with the highest quality experience by offering a full service approach to direct marketing.

Complete One's Rising Star & Top Gun Weekend

On the first weekend of November we held a Rising Star & Top Gun weekend. These weekends are designed to recognise and reward the people in our business who have shown great consistency in their performance over the last couple of month sand also to give credit to the people who are new to the business and are already showing promising signs of being the next front runners. This time we had the opportunity to hold a joint event with our partners in our Edinburgh office.


The lucky winners were; Robyn Spoors, Rachel Robinson, Conall McGinnity and Kirsten Phelps.


The weekend kicked off with paint-balling at one of Scotland's top paint-balling venues Bedlam Paint-baling, in Edinburgh. Team Edinburgh versus Team Newcastle made it extremely competitive and the combat game was a big hit as always.

After the exertion of paint-balling we had a relaxing evening at a VIP Champagne Bar in Edinburgh City Centre.  

The weekend was a great team bonding session and was a well earned reward for those selected as the Top Guns and Rising Stars.  "With only 6 weeks left till the end of the year I am extremely confident this will be our best year yet at Complete One and our focus is on finding the next talented group who will be attending these events next year" said MD Glen Lowes

You Snooze, You Lose!

How many times did you hit the snooze button this morning? When you finally got our of bed were you feeling groggy and in need of a serious caffeine fix? Is that really how you want to start your day? The snooze button is not your friend.

“The temptation to hit the snooze button for an extra 5 minutes sleep can be overwhelming. By changing your habits and getting up and out of bed straight away you will wake up feeling fresher and ready to start the day.” said Managing Director Glen Lowes.    

Complete One share 4 tips to get you going bright and early; .


1/ Keep your alarm across the room


If your phone or alarm clock is next to your pillow then you're more likely to hit snooze. By having it out of reach, forcing yourself to get out of bed to put the alarm off the chance of getting up first time is much higher.


2/ Let there be light


To get a good nights sleep make sure you have no distractions, no TV or iPad, the room should be in absolute darkness. When you wake up you want the opposite, open your curtains and let the light shine through.


3/ Start with a shower


It might sound obvious but there are chemical reasons too. When you shower your brain releases the neurochemical dopamine, allowing you to start the day in a happier more relaxed state.


4/ Find your passion


Getting out of bed in the morning, especially in winter, is made 10 times easier if you have a passion. If it's not your career then find projects and goals so you wake up with exuberance.

Complete One's Latest Success Story ~ The Growth Continues

My name is Kirtsy Pennal, I have been working with Complete One for 10 months, in March I completed the companies Business Development Program and now I am in the planning stage to oversee my own project.


I grew up in a small town outside of County Durham called Spennymoor. Throughout my childhood I loved horses and my dream was to go into the equestrian field. I moved to Newcastle in 2007 to study Geography at Newcastle University, Graduating with a Bachelor of Science Honors in July 2010. 


After graduating I decided to chase my dream of earning a living from equestrianism. I established my own company Unique Carriage Services Ltd, providing horse drawn wedding and funeral services across the North East of England. Alongside the carriage company I also produced horses and did some affiliated eventing on my own horses. 


I experienced good success running Unique Carriage Services, however due to the economic downturn when the UK went into recession, I quickly realised people didn't have as much flexible income. I realised that I wasn't going to provide myself with the lifestyle I aspired towards so I began to search for a new career challenge. 


In June 2013 I began working with Complete One, I had zero experience in the marketing and sales field but thanks to the dedicated group of people at Complete One and the incredible training I gained all of the necessary skills and knowledge to grow and develop with the company. After only 8 short months I completed the companies Business Development Program.


Over the next couple of months my goal is to master campaign management to allow me to oversee my own project this Summer. I am very excited about the company goals for the future and aim to be a massive part in the growth of Complete One.

Upcoming Summer At Complete One

It's Easter weekend and only two months until the colleges and universities break up for the Summer. At Complete One Summer has traditionally been our best season for growth. We have many students and graduates who apply to work with us as they look to acquire new skills to bolster their CV as well as have some fun and make some money. On the other hand it is a time when graduates are taking their first steps into the business world as they look to get their foot on the career ladder. So why do so many graduates and students choose to work with Complete One? It's simple really, the skills we enable them to master over such a short period of time, is unrivalled in any other industry.

Our business model allows us to accommodate both types of individuals. In 3 short months, between college/university breaking up for the Summer, we are able to provide individuals key skills for future business success that would usually take years to learn in most other industries. Our business is extremely fast paced and it is for that reason we allow people the opportunity to take on extra responsibility so early on and why we have fast tracked learning.

For recent graduates just starting out, trying to integrate themselves into the business world it can be an extremely daunting prospect. A 2013 government survey found that 47% of graduates were in non graduate roles. At Complete One our Business Development Program is a perfect solution for graduates looking to put the skills they learned studying into practice. As our client portfolio continues to grow the opportunities for development grow simultaneously.

"I always anticipate Summer with great expectations.  It is during that time frame we have found many of our success stories and I am excited to see what talented individuals walk through our doors in Summer 2014" ~ Managing Director Glen Lowes

Unfortunately we have limited places so send your CV to admin@completeone.co.uk  for immediate consideration.  

Complete One Look At The Benefits of Social Media Marketing

Social Media is simply a new marketing platform companies can use to increase their exposure and build an audience. Sites such as Facebook, Twitter and Pinterest, just to name a few, generate millions of traffic on a daily basis. The exposure companies can garner, almost in an instant, illustrates the power of social media and the influence it can have has become undeniable.

Complete One examine the benefits of social media marketing;

Brand Recognition - Consumers purchase decisions are often influenced by brand recognition. You only need to take a look at Coca-Cola's advertising budget to see how incredibly important brand recognition is. They are one of the most recognisable brands in the world and yet they still continue to spend an average of $2.5 billion every year on advertising. Social media is an extremely powerful brand-building tool. With social media, you can control how you want to position your company and what you want people to know about what you do. It allows you to build a reputation for your brand around your company’s values, benefits, and advantages.

Customer Service - If you are looking for a way to field customer comments, concerns, and questions, then social media to be extremely beneficial. Customers using one of the common platforms like Facebook or Twitter can easily communicate directly with you, and you can quickly answer them in a public format that lets other customers see your responsiveness.

Influence - As your following increases, your influence grows. Having a substantial social media audience creates a snowball effect that can attract new customers, clients and other business opportunities. It’s a bit like when you see a crowd hovered around something, you can’t help but want to see what all the fuss is about, so a large audience will only attract more interest.

According to the 2013 Social Media Marketing Industry Report conducted by Social Media Examiner; 89% of respondents said that social media marketing has generated more business exposure and 64% saw lead generation increase by using social media 6 hours or less per day.

These statistics illustrate the tremendous influence social media can have and how important it is for companies to incorporate it into their marketing strategy.   

Complete One's 10 Golden Rules For Providing Excellent Customer Service

At Complete One we firmly believe that our success has been built on always putting the customer first! Below are our 10 golden rules for ensuring great customer service.


1/ The old adage, the customer is always right, should always be remembered. Your main objective is to service and satisfy customer needs and strive for customer satisfaction!


2/ Be a good listener. Take time to identify customer needs. Effective listening and undivided attention are particularly important on the show floor where there is a great danger of looking around to see to who else we could be selling to.

3/ Identify and anticipate needs. Customers don't buy products or services. They buy good feelings and solutions to problems. Most customer needs are emotional rather than logical. The more you know your customers, the better you become at anticipating their needs.

4/ Make customers feel important and appreciated by treating them as individuals. Always use their name when talking to them as it personalises their experience. People value sincerity and It creates good feeling and trust which hopefully builds a relationship which will lead to brand loyalty.

5/ Always look for ways to help your customers. When they have a request (as long as it is reasonable) tell them that you can do it and figure out how to later. Try to make doing business with you easy and always do what you say you are going to do.

6/ When something goes wrong, apologise. Customers appreciate it. Deal with problems immediately and let customers know what you have done. Make it simple for customers to complain and value their complaints as it gives us an opportunity to improve our service.


7/ Think of ways to elevate yourself above the competition. It can be a crowded market and by changing small aspects of your business it could lead to greater customer acquisition rates.


8/ Get regular feedback, encourage and welcome suggestions about how you could improve.


9/ Treat the people you work with well, they are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are.




10/ The golden rule of customer service is always put the customer first! Ensuring they have a positive experience when dealing with you should be your number one priority.

Complete One on Brand Loyalty & Direct Marketing

Brand loyalty is defined as the tendency of some consumers to continue buying the same brand of goods rather than competing brands.


In the age of the internet, Brand Loyalty is slowly disappearing. Apart from a few exceptions, top brands aren't able to retain their status as market leaders as long as they used to. So what's changed? Before the internet people tended to make purchase decisions based on advertisements and past experiences with a company. However, a recent study by PricewaterhouseCoopers found that 80% of consumers now look at online reviews before making major purchases, and a host of studies have logged the strong influence those reviews have on the decisions people make. 


So what can companies do to fix this? Alter their marketing strategy! At Complete One, in our experience consumer confidence and brand loyalty go hand in hand. If a customer feels their buying experience has been positive and the customer care has been to a high standard then it instils greater consumer confidence which is something that will be considered when making future purchases.


A direct marketing campaign allows a company to get their message out to customers on an individual basis, rather than through a mass medium as with more traditional marketing methods. “I firmly believe that our approach of face to face marketing is one of the greatest advantages we have over our competitors. Having the opportunity to speak to someone face to face allows us to build a relationship with our customers. It is a much more personal approach than many other marketing strategies. Being able to greet customers with a smile and a handshake is what instils consumer confidence, which naturally builds brand loyalty. “ Glen Lowes, Managing Director at Complete One.


Many companies are now outsourcing their marketing and sales to companies like Complete One. We put the customer first! By ensuring their experience is a positive one from start to finish we are able to instil consumer confidence which in turn produces higher acquisition rates for our clients while remaining extremely cost effective! The first time a consumer makes a purchase is the prime opportunity to build a relationship and begin to establish brand loyalty. By taking a more direct and personalised approach to marketing, consumer confidence and brand loyalty will simultaneously rise.


Through direct marketing we will continue to strive for customer satisfaction and brand loyalty for our clients.