Tuesday, 1 November 2016

Complete One secures sponsorship deal with rugby union premier league team


Newcastle-based outsourced sales and marketing firm, Complete One recently secured a sponsorship deal with Rugby Union Premier League team, Newcastle Falcons. Managing Director at Complete One, Glen Lowes was excited to reveal the exclusive details of the sponsorship. 

Mr Lowes had been negotiating the sponsorship deal with Newcastle Falcons for a number of weeks and here he has revealed the details and benefits to the firm. As part of the sponsorship package, Complete One will receive a number of perks including; a signed shirt, hospitality tickets, a stadium announcement, their name and logo advertised on the big screen and in the player biography of the match day programme, a stadium announcement when a player scores as well as match day tickets to a game of Mr Lowes choice. 

Newcastle Falcons were established in 1877 and played under the name of Gosforth Football Club until 1990. The name was then changed to Newcastle Gosforth when the club began to play at Kingston Park stadium.  At the start of the professional era, the club adopted its current name of Newcastle Falcons. The Falcons have the prestige of currently being the only professional rugby club in North East England. The club has an impressive professional history with one Premiership and four domestic cups to their name, as well as boasting a number of homegrown internationals on the side. 

Complete One is particularly excited to have ties with a sports team.  The company firmly believes that there are many similarities in what it takes to be successful in sports and business. “In order to succeed in sports, natural born talent definitely plays a factor. However for teams to succeed it takes teamwork, a strong work ethic, total commitment and an unshakeable desire to succeed and those are the same traits necessary for success in business,” said Glen Lowes, Managing Director at Complete One. 

The association with Newcastle Falcons will also prove to be great exposure for the firm and assist them in their growth plans.  At Complete One they are consistently looking for the next wave of ambitious and talented individuals to help continue to take their business forward and often try to attract sports players and enthusiasts and they believe that an association with Newcastle Falcons will help them to attract those types of individuals.  

Complete One is an outsourced sales and marketing firm based in Newcastle. The firm specialises in a personalised form of direct marketing, which allows them to make long-lasting connections with consumers on behalf of their clients’ brands. By utilising the human element, Complete One are able to deliver marketing strategies with ‘the personal touch’. Complete One are excited to have secured the sponsorship deal with Newcastle Falcons and are looking forward to cheering the team on when they attend the games.   


Friday, 14 October 2016

Complete One release details for forthcoming R&R trip

Direct marketing firm, Complete One have released the details for their eagerly anticipated R&R trip, confirming that this year's location is Tenerife, with the trip set to take place on October 13th to 16th. 

To date, 2016 has been incredibly successful for Complete One, seeing Managing Director Glen Lowes awarded with the 20/20 Overall Performance Award at the 2016 Sales & Marketing Awards Gala. There was also the acquisition of a new client within the finance sector - diversifying and expanding the firm's client portfolio while initiating phenomenal growth. 

Managing Director at Complete One Glen Lowes disclosed the details, confirming that the R&R Trip will see the firm fly out to Tenerife for a weekend of sunshine and relaxation. The trip which will run from the 13th to the 16th of October will provide the MD and a handpicked selection of the firm’s top performing contractors and administrators with the opportunity to get away from the hustle and bustle of the office environment for some well-earned rest and relaxation.

This is the second R&R event that Complete One have held this year.  The first being a future business owners R&R retreat, held in the first financial quarter. The event was held at Felmoor Park in Northumberland over March 18th to 20th, with the location providing a surrounding of idyllic scenery and a quiet getaway with cabins and hot tubs.

At Complete One they have adopted a recognition and reward culture, as they believe that a happy workforce is a productive and loyal one.  “At Complete One our people are our business, and we invest a tremendous amount of time in every individual we work with.  I am a firm believer that people will develop quicker when they are recognised and rewarded for a consistently high-performance level", said Managing Director Glen Lowes. 

Complete One will fly out to Spain to spend the weekend in Tenerife, the largest of Spain’s Canary Islands. The attendees will stay at the 5 star Gran Melia, voted the best resort in Spain. The wonderful climate makes it a great destination all year round, and Tenerife is packed with things to see and do including its beautiful coastlines, mountains, fantastic golden black sand beaches. The attendees can expect an action packed weekend, with water sports, excursions and chilling out on the beach. 

Complete One is an outsourced sales and marketing firm based in Newcastle. The firm specialises in a personalised form of direct marketing which allows them to make long-lasting connections with consumers on behalf of their clients’ brands. By working closely alongside their clients, the firm is able to design and implement campaigns which are tailored to their target consumers. The firm then takes these campaigns directly to consumers via face-to-face marketing techniques.  At Complete One they promote the importance of R&R events as they believe they play an integral role in their continued success and they are encouraging other SME’s to consider running annual R&R getaways.

Monday, 10 October 2016

What does it take to be successful? Complete One shares their five traits for success

With many young entrepreneurs looking for guidance on their journey towards success, Newcastle’s premier marketing firm Complete One share their top 5 traits linked to success.

Being able to develop a coercive team environment can be instrumental to businesses when looking to achieve success. Complete One is no stranger to managing successful marketing campaigns, and they attribute part of their success to attracting and retaining entrepreneurially minded people.

Complete One is confident their free workshops assist entrepreneurs in achieving success in their daily projects. A popular free workshop ran for the company’s independent contractors explores the top 5 traits of successful people.  The firm hopes to inspire healthy habits in young entrepreneurs.

Complete One share the top 5 traits and qualities that are most heavily linked to successful people:

1. Capacity - Initial assessments on individual ability and suitability of task are essential on the businesses journey to success. While it is great to challenge people, it can be detrimental to personal development if a task is unachievable. Clear communication on daily duties will allow an individual to assess if they are suitable for a job, and they should be encouraged to ask for help when needed.

2. Attitude – A positive attitude is essential when approaching a particular task. People who practice positive behaviours and thoughts are more successful than those who are unable to tackle obstacles mentally. The firm assesses attitudes by placing individuals in set scenarios and observing actions and responses to obstacles they encounter. The firm offers additional coaching on how to improve their coping strategies when faced with challenging situations.

3. Passion – Passion will push an individual through adverse situations. People who select projects close to their personal ideals can naturally demonstrate enthusiasm and will achieve more success. Generally speaking, entrepreneurs should source business opportunities which match their overriding beliefs and goals.

4. Character – When faced with challenging situations, a person's character will keep them on the right track to achieving goals while maintaining integrity. Entrepreneurs who are looking to succeed need to demonstrate robust and trustworthy characteristics to open further business opportunities. Complete One believes a commitment to developing a steadfast company culture should lie with the company.

5. Teamwork – Most people will need to integrate into a team during a project. Individuals who can communicate their weaknesses and promote personal strengths will become the stronger team members. Successful teams demonstrate respect for each person involved in a project. A team should be briefed individually on their role, and understand the importance of each stage of development. Complete One has found that individual accountability is key to a team’s success.

Complete One is keen to boost their Independent Contractors potential as it transfers into their sales ability. The firm can secure repeat business through their capacity to maintain Newcastle’s top sales people.

Complete One is an outsourced sales and marketing firm, specialising in face-to-face promotional marketing and sales campaigns. The company specialises in creating a consumer base for their clients through creative business strategies and effective techniques acquiring new customers and raising brand awareness. At Complete One, they believe this face-to-face marketing is the best platform for engaging with clients and generating both high-quality results.

Source: http://www.success.com/article/john-c-maxwell-5-attributes-that-lead-to-success

Thursday, 29 September 2016

Are you living up to the responsibility you have to your customers?

For a business to maintain their customer-centricity, direct sales and marketing firm Complete One recommends business owners to evaluate the contribution they are making to consumers on a daily basis.

Complete One are confident that all aspects of a business need to face their responsibility to consumers. In a customer-focused business model, it is important that each department is in tune with the company's overarching brand message, and ensure that their individual processes reiterate the message to offer a consistent service throughout every consumer touch point. Consumers are all about the ‘brand experience,' and this can be a fundamental reason why businesses are struggling to establish brand loyalty.

Complete One offers a five-step guide to developing a stronger customer-centric business:

1.    Complete One believes corporate goals can be a quick initial step to draw attention to consumer contribution. Once the goal has been set, it is important to communicate it throughout the business, and it can be beneficial to occasionally share this with the consumer.

2.    Complete One advises businesses to create accountability throughout all departments by requesting information on how precisely they contributed to the customer experience on a specific day. Use the feedback from these results to gauge the effectiveness of current processes, and offer
additional support where needed.

3.    Follow-up is crucial, and it is important to offer simple meetings that focus on consumer contributions. Use these meetings to brainstorm how to streamline processes, as it is important to always take the perspective of the buyer.

4.    Gather market research on consumer desires. Complete One suggests that businesses should ensure that they are developing strategies on exactly what the customer wants, as opposed to what the company wants the consumer to want.

5.    Share the news when the company is getting it spot on, or making progress towards a customer experience goal.  Social Media platforms are perfect for bragging.

Newcastle-based Complete One is an award-winning events promotions firm based in the heart of Newcastle's city centre. Their person to person promotions is renowned for creating amazing results. The company's clients are often a walking billboard for their ability to devise out of the box marketing strategies that guarantees  ROI.

Complete One is confident in their capacity to develop customer-centric campaigns as their approach is solely based on enhancing the customer experience.  Each client interaction is tailored on the spot, and the firm delivers effective and personalised opportunities for brands to be promoted in a selected and accurately targeted area.

SOURCE:  http://www.business2community.com/customer-experience/contribute-customer-today-01625688#wY5vIyAMVLLxWGRc.97

Friday, 23 September 2016

Managing Director at Complete One shares business advice with budding entrepreneurs

Managing Director at Complete One, Glen Lowes was recently invited to be a guest speaker at a leadership conference, which was attended by hundreds of sales and marketing professionals. 

Held at the 4-star Hilton Newcastle Gateshead, the conference was attended by sales and marketing professionals from all over the UK. Held on Sunday 11th September, the conference commenced with an introduction, industry achievements and a business development seminar. After a brief refreshment break, the attendees were divided into two separate groups, the first comprising of individuals new to the sales and marketing industry and the second group was formed of experienced entrepreneurs.  

Glen Lowes of Complete One was one of five guest speakers at the conference. He addressed the two groups at the conference and during his speech he covered how to master the basics of sales, sharing the tips and skills he learned during his time working on the ground level. Mr Lowes then shared his advice and guidance for running successful business trips. The other guest speakers covered a number of topics including goal setting, employee vs entrepreneur mentality, how to fast track into a leadership role, how to teach and train others and the necessary steps to make the transition from a leadership role to a business owner. 

“It was really exciting to be asked to speak at a conference that was right on my doorstep. I’ve previously travelled to Edinburgh and Glasgow to speak at events, so it was nice to be able to be invited to a local event,” said Glen Lowes, Managing Director at Complete One. 

Mr Lowes is passionate about helping to inspire the next generation of business owners and he takes great pride in being able to share his advice and insight. “One of the things I love most about being a business owner is being able to help people and guide them on their entrepreneurial journey,” said Glen Lowes. 


Complete One is an outsourced sales and marketing firm based in Newcastle. The firm specialises in a personalised form of direct marketing which allows them to make long-lasting connections with consumers on behalf of their clients’ brands. By working closely alongside their clients, the firm are able to design and implement campaigns which are tailored to their target consumers. The firm then takes these campaigns directly to consumers via face-to-face marketing techniques. Glen Lowes has had a number of speaking engagements this year and he thrives on having the opportunity to address fellow sales and marketing professionals. 

Thursday, 1 September 2016

Get the inside scoop from Complete One MD Glen Lowes

Managing Director at Complete One, Glen Lowes recently sat down for a one-on-one interview where he revealed his evolution as a business owner and his goals for the future. 

After the firm’s recent expansion into Glasgow, Newcastle-based events promotions firm, Complete One have moved one step closer to their goals for 2016.  Entrepreneur and Managing Director, Glen Lowes took time out of his busy schedule to reveal the inside scoop. 

1) What do you think is the biggest factor that has contributed to Complete One’s continued success?

“I think that always wanting to beat ourselves and what I mean by that is every week/month/year we have goals to improve on what we have done before. The name ‘Complete One’ actually comes from the standards that we want to hold ourselves to. This is a goal we have always hit as for every client we have represented we have been their number one provider of customers using the face-to-face channel.”

2) If you could go back and give yourself one piece of advice when you were just starting out, what would it be?

“Networking! This is one thing that I have really invested a lot of time into over the last two years. Firstly, I recommend finding the coaches or mentors that are right for you and define the level you want to get to. Then you have to travel and watch them work. One of my main coaches is currently based in LA and it would have been very easy for me to say it’s too far and make an excuse not to go. Glen in 2012, 2013 and 2014 would have made that excuse, but not today. If you are serious about your goals you will find a way to make it happen.” 

3) What motivates you?

“I think it is very easy to become comfortable when you have reached a certain level of success, or what other people would deem success. This is why I like to always re-set goals and set myself new targets.  I stay motivated by constantly setting new goals and pushing myself. Also, my main motivation right now is helping and seeing other people hit and achieve their goals. I love the people I work with, they motivate me so much to come in everyday and improve myself so I can help them.”

4) What are your long-terms goals?

“My long-term goals have changed the past few years since I have educated myself more in business and when I realised what was actually possible. I plan on making Complete One a company that has a global reach.  I have really enjoyed the past few years being able to develop budding entrepreneurs and having interests in other businesses in the same industry. Over the next few years I am planning on investing in other industries such as Entertainment, Property and a Hire company; the details of which I am keeping under my hat just for the time being. 

I love setting goals and figuring out how to hit them, it is still the best feeling, it never gets old!”

5) What do you enjoy most about being a business owner?

Being a business owner is something that I have always wanted to be since a young age. I remember the teachers at school telling me that I needed to pass my exams to get a job and I argued back that I didn’t want a job because it would be like having teachers forever.  Don’t get me wrong as a business owner I love learning, but now it’s my choice and my subject.

The thought even as a kid of total freedom and being completely in control of my own future has always excited me. I love being in control of my own future, income, the direction of my company and my career prospects.”


Complete One is an award-winning events promotions firm based in the heart of Newcastle’s city centre. Through in-person promotions at events and venues throughout the North East, Complete One acquire customers on behalf of their clients using the personal touch.  In a world of ever advancing technologies, the firm offers their clients something that is often lacking in today's impersonal digital world, interactive and personalised marketing solutions. At Complete One they have big goals for 2016 as they look to further extend their market reach and break the £1million turnover barrier.