Complete One's Rising Star & Top Gun Weekend

On the first weekend of November we held a Rising Star & Top Gun weekend. These weekends are designed to recognise and reward the people in our business who have shown great consistency in their performance over the last couple of month sand also to give credit to the people who are new to the business and are already showing promising signs of being the next front runners. This time we had the opportunity to hold a joint event with our partners in our Edinburgh office.


The lucky winners were; Robyn Spoors, Rachel Robinson, Conall McGinnity and Kirsten Phelps.


The weekend kicked off with paint-balling at one of Scotland's top paint-balling venues Bedlam Paint-baling, in Edinburgh. Team Edinburgh versus Team Newcastle made it extremely competitive and the combat game was a big hit as always.

After the exertion of paint-balling we had a relaxing evening at a VIP Champagne Bar in Edinburgh City Centre.  

The weekend was a great team bonding session and was a well earned reward for those selected as the Top Guns and Rising Stars.  "With only 6 weeks left till the end of the year I am extremely confident this will be our best year yet at Complete One and our focus is on finding the next talented group who will be attending these events next year" said MD Glen Lowes

You Snooze, You Lose!

How many times did you hit the snooze button this morning? When you finally got our of bed were you feeling groggy and in need of a serious caffeine fix? Is that really how you want to start your day? The snooze button is not your friend.

“The temptation to hit the snooze button for an extra 5 minutes sleep can be overwhelming. By changing your habits and getting up and out of bed straight away you will wake up feeling fresher and ready to start the day.” said Managing Director Glen Lowes.    

Complete One share 4 tips to get you going bright and early; .


1/ Keep your alarm across the room


If your phone or alarm clock is next to your pillow then you're more likely to hit snooze. By having it out of reach, forcing yourself to get out of bed to put the alarm off the chance of getting up first time is much higher.


2/ Let there be light


To get a good nights sleep make sure you have no distractions, no TV or iPad, the room should be in absolute darkness. When you wake up you want the opposite, open your curtains and let the light shine through.


3/ Start with a shower


It might sound obvious but there are chemical reasons too. When you shower your brain releases the neurochemical dopamine, allowing you to start the day in a happier more relaxed state.


4/ Find your passion


Getting out of bed in the morning, especially in winter, is made 10 times easier if you have a passion. If it's not your career then find projects and goals so you wake up with exuberance.

Want To Be Good At Sales? Let Complete One Show You How!

What Makes A Good Sales Person?

A study published in psychological science shows that extroverts and introverts overall get the same results. It is the people who are able to adapt to the situation and individual customers who perform greatest. Picking up on behavioural cues from potential customers is what has the biggest effect on whether a sale is made or not.

Complete One have compiled a list of what we believe are the key traits of successful sales people.

1.Assertiveness

Take control, by being assertive it allows you to move a sales situation forward without offending or frustrating the customer. Think of it as being located halfway between passivity and aggressiveness.




2. Empathy


Adapting your behaviour to the customer's moods and emotions. The first step in being able to empathise is listening and observing, recognising their mood allows you to adapt your pitch to generate the best result. You must be able to relax and relate and put the customer at ease.


3. Problem Solving

There are an abundance of problem makers, what every successful sales person needs to learn is problem solving. Creating new ways to satisfy the customer's needs, both financial (the ROI of your offering) and emotional–such as the customer's need to be convinced that your and your firm are reputable and reliable.

4. Positive Attitude

A positive attitude is quite possible the most important skill to be learned or trait possessed that can make the difference. Optimism helps you maintain a sense of balance when things go awry.

Learning and implementing the 4 traits identified above can turn anyone into a successful sales person. It is a common misconception that the best sales people are loud, outgoing and extroverted. I know from my own personal experience that anyone can become great at sales, it's not built into your DNA, while some people might have natural ability it is also something that can be learned” said Glen Lowes MD at Complete One

Complete One MD Reflects On The Year So Far

Now in the last Financial Quarter, Managing Director Glen Lowes reflects on what has been an incredible year so far. 

Within the last 3 months we have acquired a new client to our portfolio and expanded into a new city, opening an office in Scotland's Capital City, Edinburgh, in June.  The last Financial Quarter is set to been the most lucrative part of the year and I am anticipating an exciting end to 2014.


We had massive success with our Telecoms client in the first half of the year which gave us the foundations and platform for growth and the opportunity to expand into Scotland, our expansion being led by Complete One business partner Kirsty Pennal. I wanted to take Complete One to the next level and when we had the opportunity to work with a large client in the finance sector, It seemed like a perfect fit.  After only 8 weeks working on our new campaign, our offices in both Newcastle and Edinburgh have already started seeing the rewards for the hard work and effort that goes into launching a new campaign.


Our goals for the the end of 2014 / early 2015 is to expand Complete One into 2 new cities in the UK, once achieved this will see growth of 400% in only 6 months.

Our new partnership led us into promotional events marketing, representing our clients in major events and venues throughout England and Scotland. Events marketing is the most rapidly expanding form of marketing, it's everywhere you look and has become a part of everyday life. Due to our early success representing our newest client we are looking to expand our client portfolio further before the end of the year.  

2015 is set to be Complete One's biggest year to date, we are looking forward to seeing who our next success stories and future business partners will be, assisting with our growth and expansion throughout the UK.  

Complete One Review The Benefits Of Event Marketing

Event marketing is the process of developing a themed exhibit, display, or presentation to promote a product, service, cause, or organisation using in-person engagement. It is a marketing strategy that allows for for direct interaction with customers. Event marketing is one of the fastest growing fields in marketing and advertising today, It is everywhere you look in today's culture.



In today’s buyer-empowered world, marketers need to seize every opportunity to build relationships and earn the trust of their prospective buyers and customers. The modern consumer has become more demanding and less loyal to brands. Events offer a unique opportunity for consumers to interact with brands to get a first hand sense of a company’s focus, perspective, and personality.



Getting more interactive with your consumers creates a bigger impact than digital advertising. Do you remember the last billboard you walked past or the last advert you seen on TV? Probably not! However you would remember the last conversation you had. Technology is advancing and companies need to keep up. The number of people watching pre-recorded programming is on the rise and therefore many adverts are not even being viewed thanks to the ability to fast forward pre-recorded programming.  Times are changing and evolving and your marketing strategies need to keep up.



“I believe the success of event marketing is down to consumers craving a more personalised shopping experience. Being able to interact with customers face to face, building that relationship, is what's too often missing in today's ever advancing technological world. Human interaction is what makes the difference.” said Managing Director Glen Lowes






Complete One are an outsource sales and marketing company with offices in Edinburgh and Newcastle. We recently acquired a new client allowing for expansion into promotional event marketing. Using our diverse expertise and experience we are confident we can get results for any brand.

Complete One On The Mobile App Market

When you woke up this morning, what was the first thing you did? For the majority of people it would be checking their phone, looking at their email, messages and social media accounts.  


The introduction of the first mass market, multi-functional smartphones in 2007 sparked the beginning of an age where our social media accounts, on-line banking and virtual games were available, on a hand held device, at the touch of a button. It is something that has now become second nature in the ever advancing technological world we live In and as a result the mobile application market is booming.


Rovio, the company behind one of the most popular games in the last few years, Angry Birds, reported just under $200 million in revenue for 2012. It also reported $71 million in profit for the year. Candy Crush Sage publisher King filed revealed in February 2014 that it had generated a whopping $1.88 billion in revenue in 2013 along with $1.98 billion in gross bookings.


A report from MarketsandMarkets suggests that the mobile app market will be worth an estimated £15 billion worldwide by 2015. According to the research firm’s ‘World Mobile Applications Market (2010 – 2015)’ report, the total global mobile applications market is expected to be worth $25 billion by 2015 (up from about $6.8 billion in 2010).


The value of of applications is evident with the multi-billion pound buy outs taking place. In 2012 Facebook purchased Instagram for $1 billion and last year Facebook founder Mark Zuckerberg purchased What'sapp for $19 billion and it's clear to see why with What'sapp growing at a rate of 1 million users a day, it has become the most popular instant messaging provider. The acquisition of these apps provides the opportunity for advertising across platforms which can generate milions in revenue.


“Apps have become a part of everyday life, whether it be using google maps for directions or checking your Facebook or Twitter pages, the market is gaining tremendous momentum and can foresee it continuing to be hugely successful for years to come.” ~ Managing Director Glen Lowes.

What Does It Take To Become A Billionaire?

The world's population is approximately 7.046 billion and according to Forbes there are 1,645 billionaires in the world. A tiny percentage of the world's population have that title. To put the number into perspective, there are approximately 13 million millionaires in the world, this is a massive gap between the number of millionaires and billionaires.


Perenna Kei is the youngest billionaire in the world at just 24 years old. She owns an 85% stake in Logan Property Holdings through different companies and a family trust. Logan’s chairman and CEO, Ji Haipeng, is her father.

So what does it take to become a billionaire, one of the world's most recognisable billionaires, Bill Gates shared some tips?

• Get Smart ~ People don't become billionaires by accident. Take every opportunity you have to ask questions, never stop learning, knowledge is power. Assess all the variables you can before making a plan ie – interest rates, tax brackets, dividends and so on.
• Start Saving ~ It takes money to make money. Make an effort to take a percentage of your pay check each week/month and put it into a savings account, accruing interest for future investments.

• Make a 5 year plan ~ Having a written plan is important as it help to focus on your goals and gives you something to aim for.

• Buy Real Estate ~ Owning property is always looked upon as a good investment as it generally appreciates in value over time.

• Invest In a business ~ Starting your own business or choosing one to invest in can be a solid way to make money . Create or choose a company with a product you are interested in and will spend time and money to improve it.

• Be Prepared to Gamble ~ you've heard the saying fortune favours the brave, sometimes you have to be wiling to take a risk for a great reward.

“Most people think small because most people are afraid of success, afraid of making decisions, afraid of winning. And that gives people like me a great advantage.” – Donald Trump

A common trait many billionaires share is that they think big. What may sound ludicrous and unachievable to some people is what turns others into Billionaires. You've heard the Brian Littrell quote “ Shoot for the moon. Even

if you miss, you'll land among the stars” If you dream big but don't quite achieve billionaire status maybe you'll make it into the millionaire category.